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December 02, 2006



I agree on both the criticality of email for business communications, as well as the concept of outsourcing it for small businesses.

1. We are a very satisfied small business using Mi8 (, recently acquired by Apptis) for our email hosting. Mi8 is are superb, totally focused on customer service and customer satisfaction, and support flexible requirements for small, medium, and large businesses, to include Blackberry, Treo, and Windows Mobile support. They also support OS X and Linux users via IMAP and Webmail.

2. Outsourcing your email (and many of your IT needs) puts your IT expenditures in the "expenses" category of your balance sheet rather than the "assets". Think about this: Regular, predictable software/services costs on a monthly or annual basis rather than depreciating assets and unused, expensive software licenses. Several years down the road, when you are ready to sell your company or merge with another, you can either offer some old Pentium III Servers and copies of Exchange 5.5 (maybe the manuals are still around) as "assets", or something more viable on your balance sheet.

What is important is the data that you own and can migrate as necessary. Given that the majority of an organization's intellectual property resides in the email correspondence, certainly something to consider.

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